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Safe and Secure Online Shopping

We are committed to your safe and secure shopping experience. Our shopping cart is hosted and encrypted by Shopify, the preferred e-commerce solution of over 100,000 online retailers, using encryption technology to ensure the secure transmission of any personal information you provide. All transactions on our website site are conducted using 128-bit Secure Sockets Layer (SSL) encryption to keep your information secure – the same level of encryption used by large banks around the world. Shopify is certified Level 1 PCI DSS compliant, which means your shop can accept VISA, MasterCard as payment.

Liftedoffroad.com will never share your personal information with any 3rd party, for any reason.

Payment Methods

We accept Discover, MasterCard, and Visa.

Please note that Lifted Off Road Products, LLC is not responsible for any overdraft fees or finance charges incurred by a cardholder.

International Credit Cards

Liftedoffroad.com currently only accepts credit cards that have been issued by an American based bank. Unfortunately, we are unable to accept International Cards at this time.

For international customers, we can offer the following two options:

  • We can accept payment by international money order issued by your bank.
  • We can accept payment by a money order issued by a US bank or US post office.
(Please keep in mind that we do not ship internationally.)

Order Changes and Cancellations

All requests to change or cancel an order should be made over the phone with one of our representatives. Requests sent via email may not be received in time, and your order may ship. Please double check that your order is correct before clicking submit order.

An order that has already received tracking cannot be canceled. Please call us to set up a Return Merchandise Authorization (RMA) once your order has been received.

If you need to change the address on an order in transit with UPS, please call us. There will be a fee of $10 per package. Orders shipped with USPS cannot be changed while in transit.

Order Confirmation

Orders placed online after 4 p.m. Monday through Friday are transferred to our order processing system the next business day. Once received into our system, a confirmation email will be sent to the email address provided at checkout.

If you did not receive an order confirmation email from us please call us at 1-855-LIFTED4 and we can confirm that your order was placed and supply you with your order number. We can even send you a copy of your invoice via fax, email, or USPS mail.

Here are a few possible reasons why you might not have received an email from us:

  1. You entered an invalid email address at checkout.
  2. Our email was intercepted by a spam protector. Please check your spam/junk folders for an email from us. This is likely to happen if you have an AOL, Hotmail or a government/military email address.
  3. There may be a question about your order (an out of stock part, incorrect billing information, wrong wheel sizes, etc), in which case we will email and/or call you about your order.

Order Acceptance

Your order has not been approved until you receive a confirmation email from us (within 1 business day of placing your order). In some cases, additional verification is needed before your order can be accepted. We reserve the right to accept or decline your order for any reason at any time.

If additional information is required, we will attempt to contact you via email or phone using the information you provided with your order. If we are unsuccessful in our attempts to contact you, your order may be refused or cancelled.

State Specific Sales Tax Notice

For those customers with purchases shipped to the following states

  • Colorado
  • Kentucky
  • South Dakota
  • Vermont

We are not obligated to, and do not, collect state-specific sales tax. Your purchase is subject to state use tax unless it is specifically exempt from taxation. Please note that the purchase is not exempt merely because it is made over the Internet or by other remote means. The state requires that a taxpayer file a sales/use tax return at the end of the year reporting and paying use tax on those purchases that are not specifically exempt from taxation where sales tax was not charged on the invoice. Tax return forms are available on the state website

Lifted Off Road Social

About Lifted Off Road

Designed exclusively for Jeep Wrangler JK, Lifted Off Road Products

give your jeep an aggressive appearance, world-class durability, and a

one-of-a-kind look unmatched in the market today

Contact

1-855-LIFTED4

4301 Simonton Rd
Dallas, TX 75244
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